Why Choose PDHI?
PDHI is a technology services organization that develops and distributes the ConXus Platform for delivering workplace wellness and population health management programs. PDHI clients include wellness providers, accountable care organizations, large employers, third-party administrators, hospital systems, and health plans.
ConXus solutions are integrated, flexible, and secure, allowing clients to focus on the delivery of program services rather than the development and maintenance of supporting technology.
Built from a single database and common platform, the ConXus Platform provides seamless data integration and a consistent user interface across multiple devices. ConXus solutions integrate with client web portals to provide participant access through synchronized logon and with existing healthcare applications such as an electronic medical record (EMR) for data sharing.
The platform supports multiple branding and service level options to support programs that are localized for each employer end client. Advanced program administration tools allow solutions to be deployed rapidly and supported with minimal use of resources.
The ConXus Platform has achieved HITRUST Common Security Framework (CSF) Certification from the HITRUST Alliance’s CSF Assurance Program for data security and protection of PHI. PDHI servers are hosted at a SSAE 16 SOC1 Type II and SOC 2 Audited, carrier-class data center that includes backup and disaster recovery, managed firewalls, intrusion detection services, vulnerability scanning, and performance optimization.
Product enhancements maintain compliance with regulatory changes, new technologies, and evolving market requirements. All product updates are designed to provide a seamless transition between old and new versions.
A dedicated client service team ensures implementations are on time and on budget and provides reliable and efficient ongoing support. The customer portal allows secure communication with Client Services 24/7.
Having implemented hundreds of wellness programs for many types of organizations, our Client Services team has acquired considerable expertise in:
- Wellness-program strategy, design, and compliance with standards and laws concerning privacy, security, usability, delegation, and regulations
- Program branding and communication
- Engagement and incentive optimization
- Deployment of screening and coaching programs
- Data integration
- Reporting and analytics