ConXus applications are delivered from PDHI servers using a software as a service (SaaS) model. PDHI uses the best of modern technology to deliver solutions that meet customer requirements, industry standards, and federal guidelines, including the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and the National Committee for Quality Assurance (NCQA).
Reliable Performance, Maximum Availability
PDHI operates a fully redundant hosting environment comprising three web servers operating as a web farm and two mirrored database servers.
Servers are hosted at an SAS Level I certified data center provided by Lightedge Solutions in Des Moines, Iowa. The data center is protected from power failure and network outages by extensive back-up power and cooling systems, as well as network redundancy and diversity.
Site performance is monitored 24/7 from locations across the United States.
Security
Physical data center security is provided 24/7 and includes guards, closed-circuit monitors, alarmed doors with secure card-key access, biometric scanner, and “man-trap” restricted access to the data floor.
PDHI servers operate behind a managed firewall that provides network security. The servers are certified and support encryption of transmissions using secure sockets layer technology (HTTPS).
Access to ConXus applications requires a username and password. Encrypted session IDs are established for the duration of a sign-on. This session ID ends as soon as the user signs out. In addition, the session ID will automatically time out after a defined period (usually set at 30 minutes) if the user is not active on the site.
