About BHS

BHS, a national EAP provider, develops and executes strategic solutions that drive employee engagement, increase productivity, promote behavior change, and stimulate a healthy workplace. Its wellness and well-being products and services are designed to better the lives of employees and allow them to bring their best selves to work. 

• +80% Engagement Rates
• >6,000 Lives Supported

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Challenge

BHS faced a significant challenge in managing the data of thousands of participants for their wellness programs using multiple spreadsheets. This led to inefficiencies in scaling their services and overwhelming their program administrators with time-consuming data entry and communication tasks. 

Additionally, participants lacked a user-friendly portal to input and track their progress, leading to low engagement rates. BHS needed an innovative technology solution to streamline their processes, provide real-time data exchange, and improve participant engagement. 

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Solution

For over a decade, BHS has leveraged PDHI's Platform to revolutionize how they capture, store, and communicate program information. The platform's standout features enable participants to easily input their data and track their progress in real-time on any device at any time. 

As Chastity White, CRM Coordinator at BHS, exclaimed, "PDHI's Platform has been a game-changer for us at BHS, allowing us to provide exceptional wellness sevices to our clients and achieve measurable improvements in health outcomes, employee engagement, and workplace productivity." 

With the wellness platform and tools, BHS can deliver highly tailored wellness services to their clients, taking into account their unique needs and requirements. BHS leverages the platform's advanced features to offer customized incentive programs that motivate participants to reach their health goals. In addition, BHS has been able to drive program engagement through ConXus' comprehensive range of tools and features, including health assessments, educational content, health improvement tools, tracking and reporting tools, and communication capabilities. 

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Results

• Maximized client satisfaction 
• Supporting technology for their client's award-winning programs
• Tailored wellness services for each client's needs 
• Reduced administrative burden 

BHS has been a pioneer in leveraging these wellness solutions to provide exceptional service to their clients, earning them a well-deserved reputation as a leading provider of health and wellness solutions in the industry. They consistently achieve high participation rates, a testament to their ability to engage participants and deliver measurable outcomes. 

As such, BHS has helped their clients deliver award-winning wellness programs that help their employees achieve better health outcomes and ultimately drive productivity and success in the workplace. 

In Their Words

"We have been able to provide unique wellness programs that use incentives to motivate our clients' employees to participate, which has helped us achieve participation rates of 80% or higher consistently." — Nikelle Robinson, Commercial Manager at BHS 

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