Incentive Management for Health Plans, Employers & Wellness Vendors
PDHI’s configurable incentives solution makes it easy to inspire healthier behaviors—tracking both in-platform activities and externally verified actions. Reduce administrative burden, personalize the member experience, and deliver results.
What is Incentive Management?
Incentive programs are designed to encourage health-related actions by offering a reward in exchange for completing a targeted activity. Incentive management software enables organizations to configure incentive rules, track participation in health and wellness activities, and deliver rewards tied to preventive care, health assessments, and ongoing behavior change.
Flexible Rewards + Program Design
Design an incentive structure that supports your organization’s goals—whether it’s closing gaps in care, improving employee engagement, or motivating more mindfulness.
Participation-based rewards encourage healthy activities like screenings, events, and wellness challenges
Qualifying activity rewards
incentivize care gap closures and clinical actions to boost outcomes
Flexible fulfillment options with your own process or our integrated rewards catalog
Seamless + Personalized Participant Experience
Deliver real-time motivation and transparency with a personalized, mobile-friendly dashboard that tracks progress and rewards across member and employee audiences. The fully white-labeled experience includes a points and redemption system with options like gift cards, HSA contributions, merchandise, or customizable rewards.
Streamlined Admin + Design Tools
Automate tracking and fulfillment while maintaining full control and oversight. Set custom rules for eligibility, reward timing, and redemption logic, and sync incentives with participation in screenings, challenges, coaching, and more. Choose to use our fulfillment partner or export data to your preferred vendor or internal system.
How it Works
01
Define Your
Goals
Set the actions you want to reward by group or line of business — screenings, health assessments, challenges, coaching sessions, or care gap closures. Personalize to the individual using attributes such as age, gender, and health risks.
02
Set Your Reward
Rules
Define the rules for program caps, reward eligibility, activity availability, and redemption options. Use PDHI’s fulfillment partner or send data to your preferred fulfillment vendor.
03
Track, Automate, and Adjust
PDHI's incentive management software gives the member a clear view of incentives earned, redeemed, and available. Real-time dashboards give administrators full visibility into participation, rewards issued, and program performance.
Why Incentives Work
Behavioral science and wellness market data agree: incentives drive participation and outcomes. From health plans improving HEDIS performance to employers enhancing workforce wellness, smart rewards create measurable impact.
Participation Rates
Employers utilizing reward-based incentives observed a median participation rate of 40%, compared to just 20% among those without incentives. Programs combining rewards and penalties achieved participation rates as high as 73%.
A Stanford study indicated that a wellness program with approximately 80% employee participation led to notable health improvements and correlated reductions in
healthcare costs.
Adoption
A RAND Corporation study found that 75% of employers offering wellness programs incorporated incentives to boost engagement.
See Our Solutions in Action
PDHI’s Platform supports a wide range of configurable solutions across markets:
Health Plans
Customize and adapt your HRA, collect actionable data to engage members, reward actions and drive better outcomes.
Wellness Service Providers
Deliver ultra-tailored services, unique wellness programs and digital engagement tools to every client across your book of business.
Employers
Create a culture of wellness and employee engagement, rewarding them for taking care of their health and using their benefits.
What is incentive management?
Incentive management is the structured design and administration of programs that encourage targeted health behaviors by rewarding individuals for completing specific activities, such as assessments, preventive screenings, or wellness challenges.
How do wellness incentives improve employee participation?
Evidence shows that incentives for employees increase enrollment and completion rates by reinforcing behaviors and encouraging initial actions that can lead to sustained engagement over time.
What types of rewards does PDHI offer?
PDHI supports a full range of reward types with flexible fulfillment options as part of its incentive management software. Organizations can leverage PDHI's integrated fulfillment partner or export reward data to their preferred vendor or internal system.
How does PDHI's incentive management work for health plans?
PDHI enables health plans to design and manage employee incentive programs that drive member engagement and close gaps in care. The wellness platform integrates with external data sources to validate preventive screenings and clinical actions, allowing plans to align incentives with measurable outcomes and quality improvement goals.
How does PDHI's incentive management work for employer wellness programs?
PDHI enables employers to design and manage incentive plans for employees that drive engagement across wellness activities such as assessments, challenges, and preventive care. The platform tracks participation, applies configurable incentive plan management rules, and automates reward fulfillment — supporting measurable engagement while aligning incentives with organizational wellness goals.
Can incentive programs be customized for different populations?
Yes. PDHI enables organizations to configure incentive earning activities, rewards, program caps, and redemption options by group, population, or line of business—supporting flexible program design across diverse populations.
Get Started with
Smarter Incentives
Whatever your organization’s goals, PDHI makes rewarding healthy actions easy, scalable, and effective.
