Privacy Policy

This policy is effective as of August 1, 2025

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Protecting privacy is an important priority at Protocol Driven Healthcare, Inc., dba “PDHI,” and we are committed to maintaining strong and meaningful privacy protections. The privacy of your information is a significant responsibility, and we value the trust you place in us.

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This privacy policy addresses how we collect, store, and use personally identifiable information (PII) and other information that may be obtained from you when visiting our website, www.pdhi.com (the “Site”), or interacting with us by other means of communication.

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This policy  complies with applicable U.S. federal and state laws, including the California Consumer  Privacy  Act (CCPA) as amended by the California  Privacy  Rights Act (CPRA), and takes into account international standards such as the General Data Protection Regulation (GDPR) for users who may be subject to those regulations.

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This policy also provides you details on our privacy practices, our legal duties, and your rights concerning your personal information. We must follow the privacy practices that are described in this policy while it is in effect. Any PII collected at our Site will not be disclosed without your expressed permission except as required or authorized by law, or as described in this Privacy Policy.

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By using the Site, you agree to be bound by the terms of this Privacy Policy.  

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  1. Why We Collect PII and Other Information
    1. We use this information to help us deliver more relevant PDHI marketing messages on the Site and on non-PDHI websites or via email or text messages, as well as for performance measurements and other business analytics purposes.
    2. This information is used to modify the content you see, manage the frequency with which you see an advertisement, tailor advertisements to better match your interests, and understand the effectiveness of our advertising.
    3. We use this information to manage and protect the Site, our network, and users from fraudulent, abusive, and unlawful uses.

  2. What PII and Other Information Do We Collect
    1. When you use the Site, information is collected about your device and your visit including browsing and searching activity as you interact with the Site; about your IP address; about the web addresses of the sites you come from and go to next; and about your connection, including your device’s browser, operating system, platform type, and internet connection speed.
    2. When you communicate with us directly, we collect the information you provide such as the reason for contacting us and your contact information.

  3. How We Collect and Use PII and Other Information
    1. We collect information when you communicate with us and when you use the Site.
    2. We obtain contact information and other marketing lead information from third parties and social media platforms, which we may combine with information we have to contact you or direct PDHI’s marketing offers to you.
    3. PDHI uses Google Adwords and other similar sources to deliver marketing messages online. Third-party vendors, including Google, display PDHI marketing messages on sites across the internet.
    4. Cookies and other similar technologies will be used to collect data in order to track user behavior and preferences (see our Cookies Policy for details).

  4. Sharing PII
    We will never release, sell, rent, or otherwise provide the PII of any user to any third party other than those identified in this section unless: (1) you expressly tell or permit us to disclose such information or (2) we believe in good faith that we must do so to comply with a legal requirement found in a law or regulation, or when served with a search warrant, subpoena, or court order.

    You have the right to determine how Google and other third-party vendors collect and use information about you. Information about how to opt out of Google’s use of cookies may be found at Google’s Ads Settings page, and for information about third-party use of cookies, visit the  Network Advertising Initiative opt-out page.

  5. Cookies and Tracking Technologies
    We use cookies and similar technologies to enhance your experience and deliver personalized content. For detailed information, including how to manage cookie preferences, see our Cookies  Policy.

  6. Children’s Privacy
    This Site is not directed to children, and we do not knowingly collect any PII from children under 13 years of age through this Site. If you think we have collected PII from a child under 13 years of age for whom you are the parent or guardian, please contact our Privacy Officer at the address provided in Section 8 below.

  7. EU-U.S. Data Privacy Framework Participation
    1. We comply with the EU-U.S. Data Privacy Framework (DPF) as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. We have certified to the Department of Commerce that we adhere to the DPF Principles. If there is any conflict between the terms in this privacy policy and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view our certification, please visit https://www.dataprivacyframework.gov/.
    2. Individuals in the EU have the right to access their personal data, to correct, amend, or delete that data where it is inaccurate, or has been processed in violation of the DPF Principles. If you would like to exercise these rights, please contact us at the contact information in Section 8. Below.
    3. We comply with the DPF Principles for all onward transfers of personal data from the EU, including the onward transfer liability provisions.
    4. In compliance with the DPF Principles, we commit to resolving complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our DPF policy should first contact us at the contact information in Section 8 below.
    5. We have further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, the International Centre for Dispute Resolution-American Arbitration Association Data Privacy Framework independent recourse mechanism (ICDR-AAA DPF IRM SERVICE). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https:/go.adr.org/dpf_irm.html for more information and to file a complaint.

  8. Contacting PDHI’s Privacy Officer
    If you have any questions about your privacy rights, please write to our privacy officer at:
    Privacy Officer
    873 US Route 1 #1117
    North Brunswick, NJ 08902, USA

    Or call 1-888-816-4006, extension 5.
    Or email  privacy@pdhi.com.

  9. Disclaimer
    The use of the internet is solely at your own risk and is subject to all applicable local, state, national, and international laws and regulations. We take measures to protect the security of your PII and to ensure that your choices for its intended use are honored. However, we cannot guarantee the confidentiality of any communication or material transmitted to us over the internet. We are not responsible for the security of any information transmitted via the internet.

    Actual or attempted unauthorized use of the Site may result in criminal and/or civil prosecution. For your protection, PDHI reserves the right to view, monitor, and record activity on the Site without notice or permission from you. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal activity on the Site.

  10. Security
    PDHI uses appropriate administrative, technical, and physical security measures to protect PII, and other information collected from our Site visitors and those who communicate directly with us.

  11. Contacting PDHI’s Security Officer
    If you have any questions about the security of your PII, please write to our security officer at:
    Security Officer
    873 US Route 1 #1117
    North Brunswick, NJ 08902, USA

    Or call 1-888-816-4006, extension 6.
    Or email  security@pdhi.com.

  12. ConXus® Platform
    This Privacy Policy does not apply to the ConXus® Platform.

  13. Notification of Changes
    Should this policy be changed, we will update the effective date at the top of this page. We reserve the right to make changes to update the Privacy Policy at any time, and such changes will be applicable to all previously collected PII.