Product Update: Introducing MyJourney

Overview

PDHI is pleased to announce the release of MyJourney, our personalized pathway that evolves with each member—driving engagement, reinforcing healthy behaviors, and improving outcomes for employers and health plans.

This notice summarizes the key capabilities now available to your organization and what your members will experience.

What Members Experience

MyJourney has been designed to reduce friction and keep members motivated throughout their wellness journey:

• Clarity at every step:  An at-a-glance view of progress and next steps keeps members informed at all times.
• Guided progress, not guesswork:  Step-by-step activity guidance removes confusion and builds member confidence.
• Motivation through visibility: Clear visual progress indicators reinforce momentum and encourage completion.
• Personalization by design:  The journey adapts dynamically based on member actions, health risks, and engagement history.
• Less friction, more action:  Direct navigation to available activities reduces drop-off and confusion.‍
• Rewards made simple:  Incentives are displayed right where they matter — earned and available in one place.

What Sets MyJourney Apart

The following enhancements are now available as part of the updated MyJourney platform:

Built for Comprehensive Wellness

Tracks in-platform activities and externally verified actions like preventive screenings to close gaps in care.

Seamless Cross-Platform Access

SSO and external integrations let members complete activities across platforms with verified progress tracking.

Smarter Sequencing & Timing

Gated steps, grouped activities, and seasonal campaigns appear exactly when they should.

Flexible, Configurable Program Design

Activity definitions, eligibility, and completion rules tailored to your program.

Data-Driven Personalization

Uses attributes such as age, gender, health risks, and engagement history to shape each member's unique journey.

Bridges Digital & Real-World Actions

Health assessments, challenges, flu shots — all in one unified journey.

MyJourney is available to employers, health plans, and wellness providers currently using the PDHI platform. The platform is white-labeled, configurable, and designed to support a broad range of population health initiatives from a single, unified environment.

We look forward to supporting your success with this release. If you have questions about any of these updates or how to configure new options for your program, please reach out to your account team.

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