About Impact Health

Impact Health is one of the nation’s leading providers of onsite wellness screenings and preventive programs.
With over 30 years of experience, Impact Health has conducted testing for thousands of companies, including the nation’s largest hospital systems, health plans, and Fortune 500 companies.

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Challenge

To support continued growth and meet customer demand for near real-time access to screening results, Impact Health needed to enhance operations. Improving data collection and client reporting with emerging technologies was critical to achieving goals for data quality and turnaround time

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Solution

Impact Health selected PDHI’s Biometrics due to its mobile-friendly technology, extensive configuration options, and HITRUST-certified data security.

• PDHI configured the application to match workflows and added custom fields to screening event forms.
• Automated file transfer processes streamlined eligibility file management and enabled results delivery within 24 hours of data capture.
• Administrator tools simplified event setup, controlled screener access, and provided real-time self-service reporting

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Results

• Improved turnaround time for sending results to clients from 3 days to real-time or overnight
• Simplified event setup and eligibility management
• Increased eligible user population to over 1 million since 2017
• Freed staff time to focus on managing onsite screening events
• Positioned for future growth, including onsite vaccination services

In Their Words

"We have improved our turnaround time for sending results to clients from 3 days to real-time data transfer, or overnight if we are batch loading the data."
— Heather Laird, Data Manager, Impact Health